The city of Glendale’s Parks and Recreation Department has joined an elite group of parks and recreation agencies across the country by earning reaccreditation through the Commission for Accreditation of Park and Recreation Agencies (CAPRA) and the National Recreation and Park Association (NRPA).
This distinguished accomplishment demonstrates Glendale’s continued dedication to providing the community the highest level of service.
CAPRA accreditation is the only national accreditation for park and recreation agencies and is a measure of an agency’s overall quality of operations, management and service to the community. This mark of distinction indicates that an agency has met rigorous standards related to the management and administration of lands, facilities, resources, programs, safety and services.
Accreditation provides numerous benefits to Glendale Parks and Recreation and demonstrates that the agency meets or exceeds national standards of best practice, including:
• Recognizes the community as a great place to live.
• Helps secure external financial support and reduce costs for the community.
• Holds an agency accountable to the public and ensures responsiveness to meet their needs.
• Ensures that all staff are providing quality customer service.
As part of the accreditation process, Glendale Parks and Recreation demonstrated compliance with 154 recognized standards and documented all policies and procedures.
Glendale’s commitment to both its mission statement, “A partnership of employees and community working together to create a better quality of life for Glendale through the provision of excellent parks, recreational programming, special events, tourism, and neighborhood and community facilities,” and vision statement, “We strive for our recreation programs and parks to be the first choice for our diverse community, businesses and employees,” stood out to CAPRA evaluators.