Abrazo Surprise Hospital

Abrazo Surprise Hospital will open Oct. 12 at 16815 W. Bell Road.

The West Valley is about to get a new hospital.

Abrazo Surprise Hospital, the first hospital in the city of Surprise, will open Monday, Oct. 12. 

The hospital will offer a 13-bed emergency department, an operating room and eight inpatient rooms located at 16815 W. Bell Road.

The one-story facility at the southwest corner of Loop 303 and West Bell Road is not far from the “New Frontier” area of West Glendale that is expanding via annexations and new construction.

“Despite the pandemic, patients still need care. We want our patients to feel safe and comfortable getting care and follow best practice standards regarding COVID-19. That includes safety measures like with separate waiting areas; enhanced cleaning; hand sanitizing stations; and temperature checks, screening and masking for all who enter the building,” noted Stephen Garner, CEO at Abrazo Arrowhead Campus in North Glendale.

Abrazo Surprise Hospital is a satellite of Abrazo Arrowhead.

The new hospital will provide medical care beyond what’s available at an urgent care or freestanding emergency center, according to Administrative Director Chrissy Salazar.

“Abrazo Surprise Hospital is in an ideal location for ease of access and was planned with an emphasis on quality medical care and efficiency,” said Salazar. “Because of its size, we are able to provide a higher level of care and shorter ER wait times. Our general surgery capability means if you come to the ER with gall bladder symptoms or appendicitis, for example, you won’t need to be transferred elsewhere. We will have 24/7 emergency and general surgery coverage.

“We look forward to developing strong relationships with local EMS providers and will be proud to serve the community side by side with our EMS crews,” said Salazar.

Dr. Brain Hess will be one of the emergency medicine physicians at Abrazo Surprise.

“Patients with abdominal pain, sprains and broken bones, lacerations, pneumonia and flu are typical of the types of conditions we expect to see in the emergency department,” said Hess.

“We also have the capability of extending care beyond the ER to the observation or inpatient environment for lower-acuity, uncomplicated medical conditions. This minimizes the need for transfers to larger medical facilities. It’s about ‘the right care in the right place’ for us.”

At approximately 32,000 square feet, Abrazo Surprise is smaller in scale than a typical general hospital. It still offers surgical services, a full emergency department, inpatient rooms, ultrasound, X-ray and CT scan, laboratory, pharmacy and other services. 

“The coronavirus pandemic no doubt threw us a curveball during the construction phase, but we persevered and are excited to open and provide care for our community,” said Salazar.

“Delays in care could lead to significant complications in many types of conditions. Physicians are already seeing patients with potentially life-threatening conditions who waited to go to the ER. Your health can’t wait,” added Hess. “It’s very important to seek care when needed, as delays in care could lead to significant complications in many types of conditions.”